Written by Shenna Huang

On November 25, 2024, the International Business Bachelor Program at the College of Management was honored to host Dr. Hedy Ho, Director of Partner Planning at Microsoft, for a captivating guest lecture on the theme "Communicating with Purpose."

Dr. Ho, a distinguished leader in the tech industry, brought her wealth of experience to the session. With an illustrious career that spans roles at IBM and Microsoft, and over 20 years of IT management expertise, Dr. Ho is recognized for her deep understanding of cross-cultural communication. Her interactive approach made a lasting impression on students.

Dr. Ho creatively organized the students into groups using the theme of the Chinese Zodiac. Each group selected an animal as its inspiration, fostering creativity and collaboration. She emphasized the importance of the 3Cs of effective communication: Connection, Clarity, and Confidence, which she demonstrated as fundamental skills for impactful communication in professional and personal contexts.

The students engaged in various interactive activities, including group discussions and presentations. One notable topic was "Can AI Replace Humans?" Dr. Ho encouraged each group to explore the question, leading to dynamic conversations about the irreplaceable human qualities of warmth, creativity, and empathy. Teams presented their ideas to the class, showcasing diverse perspectives and innovative thinking.

The lively discussions and presentations brought out the students' best efforts, with many expressing thoughtful and nuanced opinions. The session highlighted the importance of human elements in communication and decision-making, aspects that remain challenging for AI to replicate. Students eagerly listened to one another’s ideas, broadening their perspectives and sharpening their communication skills.

Course instructor Ryan Brading praised Dr. Ho’s engaging and interactive teaching style, noting: "Dr. Ho’s dynamic approach not only inspired students to enhance their communication and expressive skills but also guided them in discovering effective ways to collaborate within small groups. This session was highly relevant to the objectives of the English Presentation and Writing course, equipping students with valuable tools for academic and professional success."

The session left a lasting impression on attendees. Many students remarked on how the practical exercises demonstrated the power of concise and meaningful communication. The innovative use of group dynamics and relatable themes created a stimulating learning environment, helping students hone their ability to express their ideas clearly and confidently.

Dr. Ho’s lecture was a resounding success, leaving students with actionable insights and a renewed appreciation for the art of communication. The program looks forward to hosting more such enriching sessions in the future.